CoffeeboxCoffeebox CRM
Stub mode. Showing fixture data — wire real backend by setting NEXT_PUBLIC_CRM_FORCE_STUB=0.

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Reusable response templates agents insert from the composer dropdown.

Investigating

Thanks for the report — I've reproduced and we're looking at it now. I'll update you within the hour.

Need more info

Could you share (1) the steps to reproduce, (2) the browser + version, and (3) a screenshot if possible?

Workaround available

We have a temporary workaround you can use while we ship the fix. Steps below…

Escalated to engineering

I've escalated this to our engineering team. Tracking under our internal ticket — I'll update you as soon as I hear back.